DELIVERY AND RETURN

DELIVERY

We currently offer free shipping in Italy.

Shipping of orders on business days (Monday to Friday).

For shipments outside of the European Union, the customer will support the local taxation of the country of consumption.

We do not take responsibility for any shipping delay.

ITALY (3-5 days)
Free

EU (3-5 days) (Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Georgia, Germany, Greece, Vatican City, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom)
Free

EXTRA EU (3-5 days) (Albania, Andorra, Bosnia & Herzegovina, Gibraltar, Iceland, Kosovo, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, Serbia, Switzerland, Guernsey, Faroe Islands, Jersey, Turkey)
Free

NORTH AMERICA (U.S AND CANADA)
€30

China, South Korea, United Arab Emirates, Japan, Bahrain, Brunei, Philippines, India, Indonesia, Kuwait, Malaysia, Hong Kong SAR, Singapore, Sri Lanka, Thailand, Greenland, Egypt, Mexico

€50

Russia, United States (American Samoa), Saudi Arabia, Bangladesh, Belarus, Guadeloupe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Curaçao, Dominica, El Salvador, Jamaica, Grenada, Guatemala, Haiti, Honduras, British Virgin Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, French Guiana, Australia, Fiji, Maldives, Oman, Pakistan, Qatar, Taiwan, Ukraine, South Africa, Martinique, Panama, Dominican Republic, Paraguay, Peru, Uruguay, Venezuela, New Zealand (16 of 17 regions), French Polynesia

€60

RETURNS

Not sure about your order?

No worries, you can return it online within 15 days following your orders. The time limit of 15 days do not include the transit time (only the return request and the expedition). It is not possible to return an item in exchange for another. For the moment, we can cover the expenses of the return only for customers inside the EU zone.

Please ensure all labels and tags are still in place – we are only able to process a refund if the product is returned to us in the same condition as it was sent out. This means that the products have not been used, worn, washed, modified or damaged; the identification tag is still attached to the products with the disposable seal; and the products are returned in their original packaging;

If you find yourself in the European Union, to return your item, just use the label you'll find inside your parcel:

Pop your item in a package (you can reuse the original packaging), include the return form which was sent out to you, and attach the DHL label to the front of the package.
Then, drop your parcel at your nearest DHL collection point, or arrange for collection.

For the rest of the world, please use this adress when you ship your return (we advise you to choose a tracking option):

Chiara Barbato S.r.l.u
Via Montenero 29 – 62012 Civitanova Marche , ITALY
VAT no: IT01932170432

The refund will be made within 15 days upon reception of the return. Funds will be returned via your original payment method.

Please contact our Customer Services for any further information, where you will find information on orders and shipping, refunds and returns of products purchased on SEIOTTOSEI.com. Remember that you can always contact the Seller via email at the following mail: shop@seiottosei.com

SECURED PAYMENTS

Visa, Mastercard, Maestro, Amex, iDeal, Bancontact, ShopPay, Apple Pay, Google Pay